Senior Business Support Officer (SO1)

Who You Are

We are seeking a proactive, enthusiastic, and highly organised individual to join our administrative team as a Senior Business Support Officer. You should be an experienced minute taker capable of establishing and maintaining strong professional relationships with internal colleagues at all levels and external partners. The ideal candidate is a quick thinker, a willing team member, and adaptable to changing priorities. You must work with the utmost discretion and communicate confidently in a fast-paced, demanding, yet rewarding role.

What the Job Involves

The Senior Business Support Officer provides first-class, confidential, and proactive support to Senior Managers and the wider teams within the Safeguarding and Quality Assurance Team. This role involves ensuring efficient and effective service operations to improve the experiences and outcomes for service users and residents. Key responsibilities include promoting and safeguarding the welfare of children and vulnerable adults, managing meeting logistics, accurate minute-taking for high-level meetings, and supporting service delivery. You will be expected to maintain financial records, contribute to the development of administrative processes, and support the induction and training of new staff.

Skills

• Experienced minute taker
• Strong organisational skills
• Proactive and enthusiastic
• Ability to build professional relationships
• Quick thinker and adaptable
• Discreet and confident communicator
• Financial record-keeping
• Process and procedure development
• Database management