Job Description: Responsive Repairs Supervisor

Who You Are

As a Responsive Repairs Supervisor, you are a dedicated and detail-oriented professional with a strong background in social housing. You possess excellent leadership skills and a passion for maintaining property standards. You are adept at managing a team and committed to delivering high-quality service in a social housing setting.

What the Job Involves

In this role, you will be responsible for supervising and managing Direct Labour Operatives (DLO) in a social housing environment. You will ensure responsive repairs are completed efficiently and to a high standard. Your responsibilities include coordinating repair tasks, maintaining safety standards, and ensuring customer satisfaction. You will also be expected to monitor work quality, conduct performance evaluations, and provide training and support to your team.

Skills

• Leadership and team management
• Excellent communication
• Strong problem-solving abilities
• Knowledge of social housing repairs
• Ability to manage workloads effectively
• Customer service orientation