Electrician

Job title Electrician

Directorate Development and Assets Service Property Services

Reporting to Team Manager � Electrical People manager No

Scale & job family 5 - DMS Work style Project / community based

DBS requirements None Role profile reviewed 01/04/2021

About the role

Purpose To deliver an innovative, efficient and flexible service that is customer focused, compliant and sustains high levels of excellence and quality. Support NCHA�s objectives of being a leader in providing an excellent maintenance service to NCHA�s tenants and external customers in line with NCHA�s vision of �More Homes, Great Services, Better Lives�.

Main responsibilities Organise and carry out the design, installation, maintenance, testing and repair work for the Association�s managed properties, housing stock and external customers in accordance with agreed targets and procedures; ensuring services are compliant with relevant legislation and regulations.

Manage stock/supplies to ensure works are not delayed.

Complete and return documentation within agreed timescales; updating and maintaining manual and computerised records relating to testing electrical installations etc.

Work in an efficient manner that delivers value for money, identify efficiencies, gaps in service delivery; communicating them to line management.

Use information available to identify customer needs and ensure services are tailored to meet those needs.

Co-ordinate the services of other trades and work with colleagues, contractors and partners to ensure a seamless and excellent service to customers.

Understand your responsibilities under Health & Safety legislation; ensuring that all activities are discharged in a safe manner and risks are minimized at all times.

Keep your line manager informed of any issues or barriers to the effective delivery of your service area /maintenance services at the earliest opportunity and contribute to the development and effective operation of the Team.

Provide relief cover for colleagues and participate in the standby/call-out rota to cover emergency breakdowns.

Understand performance standards for your role to deliver on objectives and targets agreed at performance management meetings.

About the person (criteria used to shortlist applications) Knowledge Qualifications C&G 2382- 2394 as applicable NVQ or equivalent qualification C&G 2391  or equivalent

Skills and experience Extensive, demonstrable post qualification experience in the electrical trade, prerfer social housing experience.

Demonstrable success in the delivery of a variable workload in a customer focused environment and working in a target driven service

Understanding and experience of working to current  Health and Safety requirements

Demonstrable excellent communication skills

Ability to use computerised data recording equipment

Personal qualities, values and behaviours An understanding of the needs of people from diverse social, cultural and racial backgrounds

Willingness to promote and adhere to the CLEAR values of NCHA

Other role related requirements A valid driving licence

All post holders are expected to understand and comply with NCHA�s policies and procedures on Finance, Technology Services, Data Protection, Health & Safety, Equality and Diversity and any departmental policies in relation to the duties of the post. This is not a complete list of duties and responsibilities for the role, it does not form part of contractual terms and conditions.  You may be required to carry out other duties commensurate with the grade of the role.