Minute Taker – Grade D

Primary Purpose of the Role To undertake the minuting of strategy meetings, and to take notes for a variety of other meetings when required. Key Accountabilities & Measures Role Outcomes Producing accurate, non‑verbatim minutes of CYP statutory meetings within departmental timescales (100%).

Role Measures Minutes/notes produced to departmental timescales. Quality and accuracy confirmed by independent chairs/managers.

Key Activities Taking minutes of strategy meetings and other CYP statutory meetings, summarising information to produce high‑quality documents Accurately recording meeting attendees and their contact details Inputting minute‑related data into the IT system Proactively suggesting improvements to efficiency, customer experience, and best practice Carrying out other duties appropriate to the grade.

Essential Qualifications / Knowledge GCSEs A*–C (9–4) or equivalent in English and Maths. NVQ3 or equivalent qualification or experience in business support. Willingness to undertake learning and development. Knowledge of correct grammar, spelling, and punctuation.

Desirable Qualifications / Knowledge Basic knowledge of relevant legislation, policies, and procedures. Understanding of work within Children, Young People and Families service. Broad understanding of safeguarding issues.

Essential Experience Experience using Microsoft Office and web‑based software. Demonstrable administrative experience and understanding of office procedures. Experience providing effective customer service to internal and external customers. Experience working in a team. Experience of minute‑taking and note‑taking.

Desirable Experience Business support experience within statutory children’s services.

Essential Skills Ability to identify significant content during discussions and summarise it clearly. Excellent interpersonal and communication skills. Ability to maintain concentration during lengthy meetings. Ability to manage emotional impact of sensitive information and seek support where needed. Strong literacy skills (spelling, grammar, punctuation). Team‑working skills to deliver a cohesive service. Time‑management skills to prioritise work and meet deadlines. High accuracy and attention to detail.

Corporate Standards Personal responsibility for data protection, confidentiality, and information governance. Act in accordance with legislation, regulations, codes of practice, Council constitution, policies, and procedures. Work within Health and Safety policies and safe systems of work. Carry out all duties with regard to equalities policy and relevant legislation.