MASH Admin (Grade 3tp CS)
Cardiff Council
Role
Who You Are
You are an excellent communicator both verbally and in writing, with strong skills in call handling, data inputting, and database maintenance. You work to high standards and can meet strict deadlines. You are adaptable, able to manage changes in priorities, and can work both independently and as part of a team. You come with some experience in working with figures and maintain a positive, customer-focused attitude at all times.
What the Job Involves
The role of Higher Clerical Assistant/Word Processor Operator is pivotal in supporting the Multi Agency Safeguarding Team, as well as Social Worker and Personal Adviser teams. Your primary responsibility is to assist in safeguarding and promoting the wellbeing of children, young people, and their families. This position is office-based at County Hall and requires a 5-day workweek from 8:30 am to 5:00 pm (4:30 pm on Fridays).
Skills
- Excellent verbal and written communication
- Call handling
- Data inputting
- Database maintenance
- Adaptability
- Teamwork and independence
- Experience with figures
- Customer-focused attitude