MASH Admin (Grade 3tp CS)
Cardiff Council
Role
Who You Are
You will have excellent verbal and written communication skills and be experienced in call handling, data inputting, and database maintenance while working to agreed standards and strict deadlines. You will have a flexible approach to adapt to changes in priorities, being able to work both as part of a team and on your own initiative, with some experience of working with figures. A positive and customer-focused attitude is essential.
What the job involves
The Higher Clerical Assistant/Word Processor Operator roles within the Service play a key part in supporting the Multi Agency Safeguarding Team and other Social Worker and Personal Adviser teams in safeguarding and promoting the wellbeing of children, young people, and their families. The work is all office-based and 5 days per week, from 8.30 to 5 (4.30 on Friday) located at County Hall.
Skills
- Excellent verbal and written communication
- Call handling experience
- Data inputting and database maintenance
- Ability to work to standards and deadlines
- Flexible and adaptable to priority changes
- Teamwork and independent initiative
- Customer-focused attitude
- Experience working with figures