Hostel Cleanings Operative Grade 3
Cardiff Council
Role
Who You Are
As a Hostel Cleansing Operative, you will be dedicated to ensuring a high-quality cleaning service in hostel facilities across the city. You are passionate about maintaining clean and safe environments for vulnerable families and individuals with complex needs. You excel in both independent and team settings and are committed to high standards of customer service and safety.
What the Job Involves
Your responsibilities will include undertaking and managing cleaning tasks within communal areas and residential flats in hostels. You will adhere to the council's health and safety policies, conduct risk assessments, and report on the condition of properties. Daily communication with building staff and hostel supervisors is required to address operational issues. You shall undergo relevant training, support policy applications, and maintain customer satisfaction by ensuring service quality aligns with agreements.
Skills
- Strong verbal and written communication
- Methodical and organized approach
- Ability to work independently and as part of a team
- Experience in a cleaning environment
- Customer service orientation
- Commitment to health and safety principles
- Adaptability to change